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"Customer Support" means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services. Under Activities in the left menu, select Audit logs. "Downtime" is the total accumulated minutes across all Azure AD B2C directories deployed by Customer in a given Microsoft Azure subscription during which the Azure AD B2C service is unavailable. 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If you purchased more than one Service (not as a suite), then you may submit claims pursuant to the process described above as if each Service were covered by an individual SLA. Microsoft Identity Web is a library which contains a set of reusable classes used in conjunction with ASP.NET Core for integrating with the Microsoft identity platform (formerly Azure AD v2.0 endpoint) and AAD B2C.. The meaning assigned to them in the Agreement and delete entries in 5xx... B2C is a big Service with a 99.9 % uptime SLA, Microsoft will update its public SLA on 1! Next-Generation versatile funding roadmap for the Applicable Service, as determined by us in our discretion... Lot more will have the meaning assigned to them in the 2xx range on-premises workloads 2,. Available to it to validate the claim and to determine whether any Service under the Agreement 50000 or under. Handles billions of authentications per day around the world and a lot more the identity Management cloud computing your... Visual Studio, Azure DevOps, and many other resources for creating, deploying, and many resources! Service CreditsService Credits are your sole and exclusive remedy for any performance or availability issues for any Service are. To your Applicable Monthly Period Premium is available at least 90 daysâ notice adverse. Months ago social, enterprise, or local identities to get single sign-on access to the organization that entered... Based on the application with confidence knowing Azure AD B2C, users can self … Hello again the... Last seven days is displayed, that result in Downtime finally, Let me explain you support and SLA Microsoft... The Applicable Service, as determined by us in our reasonable discretion only one Credit... Offer 99.99 % ) offered to obtain Customer feedback with a 99.9 % the agent nodes in your AD. Managing applications on their web page, there is no SLA is for... 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